Jeff and his staff are hands down the best at what they do. They are professional and friendly. Have you ever been to a dealership and thought, "Do I really need that?" You never get this at Ultimate. Jeff is an HONEST person! This is a rare thing in the automotive repair business. Nothing better then having full trust in someone working on your car. - Art H.
This is a small business located just up the street from 24 Hour Fitness in Arcadia, CA. The owner is a very informative individual, who doesn't try to sell you on products that you don't need. Rather, he gives his honest opinion and won't persuade you to purchase anything additional like some other shops do. I would recommend this location to anyone with a vehicle in the Honda, Acura, Toyota, or Lexus family. Oh! They also have a free oil change service via a "refer-a-friend" promotion. If that doesn't sell you on this location, then I don't know what will. - Loren H.
These guys are top notch. They give it to you real. Just like their sign in the office says, good work is not cheap. I don't trust my car with just anyone. I like quality work, not half-assed. These guys do quality work. But still cheaper than the dealer. - Maindrian P.
I'd read reviews from random sites and decided to go with the popularly rated Ultimate Honda & Acura. To kill time (and fill my empty stomach) while they diagnosed my rather loud brake problem, I took about a 1/3 mile walk to get a hamburger and left them my cell phone number. About 20 minutes later, one of the guys came down (he knew where I'd be) to let me know what my car needed. My stupid cell wasn't working. How nice was that?! - Sandi
I have been bringing my 2001 Honda Accord to them for about 5 years? I found out about them thru word of mouth and they were up the street from my old place. I now live in Ontario and still drive my car there v. going to a Honda dealer. I know they will give me honest infor and realistic pricing. They are fair and well-priced. - Customer Review
It's the little things that create repeat customers and encourage them to spread the word, which is what I'm doing. I only have this one experience with Ultimate Honda & Acura, but I'll definitely be back. - Sandi
When Pasadena Acura moved to Glendale, I was referred to these guys by several people. I am very impressed with how helpful and professional they are. Every time I've taken my 2005 TL iin for service. they've explained very detail of the work that is or was being done. How much better can it get to find an honest mechanic? - Donna B.
I started using Arcadia Ultimate 6 years ago when I met someone from Nevada at the gas station in Monrovia who was bragging about how great his Honda is. He said he had driven all the way from Nevada and the oil had barely moved. He told me that Arcadia Ultimate Honda was the only one he would trust with his car and he drives in from Nevada to get it serviced. He said when he retired he would have bought a BMW but because Arcadia Honda didn't service BMWs he got another Honda. - Juliet M.